Kickstart Change Membership Page Cancellation & Refund Policy

  • Please note that cancelling your membership means you will no longer have access to the membership page or the Facebook group associated with it.  

  • To cancel your membership to the Kickstart Change Membership Page, please click here to access the cancellation form.  Fill out and submit the cancellation form before the next billing date to avoid additional charges to your account.

  •  Members are responsible for keeping track of when their membership is due. However, I realize life gets crazy sometimes, so:

  • If you meant to cancel your Kickstart Change 2 monthly plan but forgot to do so before the next payment was due and your account was credited for a new month's payment, email me at amy@acnlifecoach.com and also fill out and submit the cancellation form within 48 hours and I will refund the most recent month's payment only.  No refunds will be granted beyond that deadline.  For example, if you forgot to cancel your membership before the renewal date of November 30, 2020, and your account gets charged in December for the amount of a new monthly membership fee ($30), you will have until December 2, 2020 to request a refund of $30 for December ony. 

  • If you meant to cancel your Kickstart Change 3 yearly plan but forgot to do so before the next payment was due and your account was credited for a new year's payment, email me at amy@acnlifecoach.com and also fill out and submit the cancellation form within 48 hours and I will refund the most recent year's payment only. No refunds will be granted beyond that cancellation deadline.  For example, if you forgot to cancel your membership due on November 30, 2021 and your account was credited for a new yearly membership fee at that time, you will have until December 2, 2021 to request a refund of the full membership amount of $300.     

  • No refunds will be granted beyond the 48 hour cancellation deadline for either Kickstart 2 or Kickstart 3.  For example, if you decide to cancel two weeks into your Kickstart Change 2 monthly plan, you will not receive a refund for that month since you missed the 48 hour deadline.  Similarly, if you decide to cancel 6 months into your Kickstart Change 3 yearly plan, you will not receive a refund for that year since you missed the 48 hour deadline.   

  • No refunds will be granted due to inactivty.

  • No refunds will be granted for any past months' or years' memberships.  

  • If you have any questions, feel free to contact me at amy@acnlifecoach.com.